Communication Software Solutions

Streamline Your Business with Advanced Communication Software

“Mankind’s greatest achievements have come about by talking, and its greatest failures by not talking.”
— Stephen Hawking

Our software solutions are designed to enhance the efficiency and connectivity of your business communications. By integrating advanced tools like Mobile Client, TMS, Web Collaboration, and Call Recording, we empower your team to collaborate more effectively and manage communications seamlessly across platforms. This results in improved productivity, better customer interactions, and a streamlined workflow that adapts to your business needs.

Explore Our Software Solutions

Mobile Client

  • The Mobile Client software enhances mobile accessibility by turning smartphones into virtual office extensions. With our white-label solution, resellers can serve their customers while building their own brand. This powerful tool allows employees to stay connected and productive, carrying their office communication capabilities with them wherever they go.

    • Seamless Integration: Works flawlessly with existing office systems for unified communication.

    • Customizable Interface: Personalize the app interface to match your business branding and user preferences.

    • Instant Messaging: Send and receive messages instantly, enhancing team collaboration.

    • Remote Access to Features: Access all PBX features like call transfer, voicemail, and more directly from your mobile.

    • Presence Information: View real-time status of colleagues to improve communication efficiency.

    • White-Label Software: Resellers can customize and brand our software as their own, allowing them to serve their customers effectively while enhancing their brand identity.

Web Collaboration Tool

  • Our Web Collaboration Tool offers a professional and intuitive interface for efficiently managing the MPBX Solution. It excels in providing a real-time overview of the current status of all users within the ecosystem. This includes detailed visibility into active calls, extensions that are ringing, and idle statuses. With this tool, administrators can monitor and manage communications seamlessly, ensuring optimal performance and quick response times. Its user-friendly design makes it easy to navigate and operate, enhancing the overall efficiency of your communication management.

    • Click to Dial: Easily initiate calls with a single click directly from the interface, saving time and increasing efficiency by eliminating the need to manually dial numbers.

    • Extension Activity Indication: Monitor the activity of extensions in real-time, including active calls, ringing extensions, and idle statuses, allowing for better management and quicker response to communication needs.

    • Click to Transfer: Execute both consulted and blind transfers seamlessly with a simple click, ensuring smooth and efficient call handling and improving the overall user experience.

    • Instant Messaging: Enhance communication with quick, real-time messaging capabilities, enabling instant interaction and collaboration among team members without interrupting ongoing calls.

    • Phonebook: Access and manage contacts effortlessly with an integrated phonebook, which allows for easy search, organization, and quick dialing of frequently contacted numbers, streamlining communication management.

Call Recording

  • Call Recording is essential for businesses needing to maintain accurate records of all communications for compliance, training, or quality assurance purposes. It offers secure, scalable, and easily accessible recording solutions that help businesses manage their communication records effectively and comply with regulatory standards.

    • Automatic Recording: Automatically record all inbound and outbound calls, or select calls based on rules.

    • Easy Retrieval: Quickly access and playback recordings via a user-friendly interface.

    • Compliance Features: Meet legal and compliance requirements with secure, encrypted recording storage.

    • Quality Management: Use recordings for staff training and quality assurance to improve customer service.

    • Advanced Search: Search recordings by date, time, user, or other custom tags for efficient management.

Telephone Management System

  • Our Telephone Management System provides automated reporting and scheduling to ensure customers receive relevant reports that highlight exceptions, enabling quick identification of abuse and abnormalities. System administrators can drill down into detailed data, offering insights into specific incidents for informed decision-making and maintaining communication network integrity.

    • Automated Reporting: Generates comprehensive reports automatically, ensuring timely access to critical information without manual effort.

    • Scheduled Reporting: Allows for the scheduling of regular reports at specified intervals, providing consistent monitoring and data analysis.

    • Exception Monitoring: Focuses on identifying exceptions, helping to quickly pinpoint potential abuse and abnormalities within the communication network.

    • Detailed Data Analysis: Enables system administrators to drill down into detailed data for specific incidents, offering deeper insights and facilitating informed decision-making.

    • Customizable Reports: Allows customization of reports to meet specific needs and preferences, ensuring that customers receive the most relevant and actionable information.