Can the MSISDN Number (Mobile Phone number) receive incoming calls?
    Can the Extensions receive incoming calls on 087 Number?
    Can the Extension make outgoing calls making use of a #?
    Is the Extension able to transfer calls making use of ##?

    Subject Field

    Please ensure that the subject line has the following Important information: 1k4r1c-XXX - Company Name- Short Fault Description

    Detailed Fault

    Description of the fault with as much detail included as possible.

    Group ID

    Your customers Group ID is their Unique Customer reference number. If you do not have this information, please contact us on


    You will receive an email with your ticket details. All updates on your ticket will automatically be sent to the entered email address.